Frequently Asked Questions
Please select your question category
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Monday - Sunday 24 Hours If we're not in your area, we will charge from our based. For example if you are form Shah Alam then moving out to Klang, we will charge you trip from Kuala Lumpur to Klang. Its cost to you RM220. Maybe you can get RM100 if lorry from Shah Alam or Klang. You can get cheaper cost for lorry but be in mind, we are different! Your move plan includes all the details of your move: your inventory (i.e. furniture and boxes) and any additional services you select (i.e. dismantle/assemble, storage and professional packing/unpacking). Once you’re ready to book, we will need your full name, full address and phone number We recommend booking at least one week ahead. This ensures availability. Not sure what fits in a box? Check out our cool box guide
If you are not sure about the lorry size, just take photos of your items for example, living room, master bedroom, kitchen and sent to 0173069707 via WhatsApp.
We can estimated the right lorry size for you.
No manpower will provide if no lorry.
No trolley will provide if no manpower hire. Lorry will come at your place after your items ready to load into the lorry.
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Prices are base on several factors including; where, what type your house you’re moving and additional services you select. All of these details are taken into consideration to give you an exact price.
Yes, by email or by SMS / WhatsApp. For fast response, we prefer on WhatsApp.
Yes. RM100 for 1tonne lorry and RM200 for 3tonne lorry. No refund on last minute cancelation. Deposit to ensure you are serious to take our service.
We will charge you on the same day you are moving out. You can pay to the driver when lorry arrives at destination. Cash only.
You can pay online before items drop at the new place.
Available bank ;
Maybank, RHB Bank, CIMB, Bank Rakyat, Bank Islam, Public Bank, Affin Bank
Yes we can accept payment by cheque but need to pass to driver on the same day you use our service.
Cheque under name : ZDISTRIBUTION AND SERVICES
We will not waste our quality time just to take the cheque from you
Our pricing base on trip. Not on item. 1 item or full load lorry is same price. RM120 without manpower. We still can negotiate the price for manpower. For 1 or 3 item, RM30 to RM50. Its also depend on your both place. We have few customers used our service every week like catering and bridal dais and no discount same goes to you. Yes, u can get official receipt / invoice thru email as requested. |
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Sure, if you’re moving from two homes to one (or vice versa), or want to pick-up or drop-off stuff from other places, minimum RM50. For now we only provide material for packing. We only do wrapping using shrink wrap Easy things, like unscrewing legs from a sofa, are included in the price of your move. But, you’ll need to request special handling for more complex assembly/disassemble needs (i.e. cupboard and bed frames). Yes. We sell medium carton boxes. 1pcs RM7.50. No minimum order. You can collect the boxes at our store located at Cheras. Visit our website www.kotakpindah.com or www.kotakmurah.officialsite.my for more info Wrapping service without shrink wrap is RM40. Our shrink wrap is RM25 per roll and wrapping service RM40 (1 time only). For example, you used 2 rolls. Charge is RM25 + RM25 + RM40 = RM90 Dismantle and assemble 1 bed frame (any size) is RM30. So half price will be charge. |
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