Frequently Asked Questions
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Monday - Sunday 24 Hours
If we're not in your area, we will charge from our based. For example if you are form Shah Alam then moving out to Klang, we will charge you trip from Kuala Lumpur to Klang. Its cost to you RM190. Maybe you can get RM100 if lorry from Shah Alam or Klang. You can get cheaper cost for lorry but be in mind, we are different!
Your move plan includes all the details of your move: your inventory (i.e. furniture and boxes) and any additional services you select (i.e. dismantle/assemble, storage and professional packing/unpacking).
Once you’re ready to book, we will need your full name, full address and phone number
We recommend booking at least one week ahead. This ensures availability.
If you are not sure about the lorry size, just take photos of your items for example, living room, master bedroom, kitchen and sent to 0173069707 via WhatsApp. We can estimated the right lorry size for you.
No manpower will provide if no lorry.
No trolley will provide if no manpower hire. Lorry will come at your place after your items ready to load into the lorry.
Prices are base on several factors including; where, what type your house you’re moving and additional services you select. All of these details are taken into consideration to give you an exact price.
Yes, by email or by SMS / WhatsApp. For fast response, we prefer on WhatsApp.
Yes. RM100 for 1tonne lorry and RM200 for 3tonne lorry. No refund on last minute cancelation. Deposit to ensure you are serious to take our service.
We will charge you on the same day you are moving out. You can pay to the driver when lorry arrives at destination. Cash only.
You can pay online before items drop at the new place. Available bank ; Maybank, RHB Bank, CIMB, Bank Rakyat, Bank Islam, Public Bank, Affin Bank
Yes we can accept payment by cheque but need to pass to driver on the same day you use our service. Cheque under name : ZDISTRIBUTION AND SERVICES We will not waste our quality time just to take the cheque from you
Im only want to move a small fridge from Wangsa Maju to Wangsa Melawati around 2km. How do you charge? Can I get a discount?
Our pricing base on trip. Not on item. 1 item or full load lorry is same price. RM100 without manpower.
How much do u charge for manpower to move 1 mattress from landed to 2nd floor flat without lift? Is still RM80 or less?
We still can negotiate the price for manpower. For 1 or 3 item, RM30 to RM50. Its also depend on your both place.
We have few customers used our service every week like catering and bridal dais and no discount same goes to you.
Yes, u can get official receipt / invoice thru email as requested.
Sure, if you’re moving from two homes to one (or vice versa), or want to pick-up or drop-off stuff from other places, minimum RM50.
Absolutely. You’ll have the option to select professional packing from us.
Easy things, like unscrewing legs from a sofa, are included in the price of your move. But, you’ll need to request special handling for more complex assembly/disassemble needs (i.e. cupboard and bed frames).
Yes. We sell medium carton boxes. Minimum order 5pcs = RM32.50. You can collect the boxes at our store located at Cheras. Visit our website www.kotakmurah.com for more info
Wrapping service without shrink wrap is RM40.
Our shrink wrap is RM23 per roll and wrapping service RM40 (1 time only).
For example, you used 2 rolls. Charge is RM23 + RM23 + RM40 = RM86
Dismantle and assemble 1 bed frame (any size) is RM30. So half price will be charge.